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Find answers to common questions or reach out to our team. We're here to help you get the most out of IAM Studio.
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Have a question, found a bug, or need help with your account? Send us an email and we'll get back to you within 24 hours.
info@iam-suite.comFrequently Asked Questions
How do I create a new project?
Go to the Projects section from the sidebar, then click '+ New Project'. Fill in the project name, description, assign team members, and set milestones. You can also create projects quickly from the Home dashboard using Quick Actions.
How do I invite team members to my organization?
Navigate to Team from the sidebar, then click 'Invite Member'. Enter their email address and select their role (Admin, Manager, or Member). They'll receive an invitation email to join your workspace.
How do I manage my subscription?
Subscription management is available through the web platform. Go to Configuration > Subscription to view your current plan, upgrade to Starter, or manage your billing details. Payments are securely processed by Paddle.
Can I use IAM Studio on multiple devices?
Yes! IAM Studio works on iPhone, iPad, and web browsers. Your data is automatically synced across all devices in real-time. Simply log in with the same account on any device.
How does the Client Portal work?
The Client Portal gives your clients a dedicated space to view project updates, share documents, request meetings, and communicate with your team — all with controlled access. Invite clients from the Clients section in the sidebar.
How do I set up automations?
Go to Automations from the sidebar (or More options). You can create custom automation rules or choose from pre-built templates. Automations can auto-assign tasks, send notifications, change statuses, and more.
Is my data secure?
Absolutely. IAM Studio uses enterprise-grade security including encryption in transit (TLS 1.2+) and at rest (AES-256), row-level security, role-based access controls, and organization-level data isolation. Our infrastructure is designed in alignment with SOC 2 Type II standards.
How do I delete my account?
Contact us at info@iam-suite.com to request account deletion. All personal data will be deleted or anonymized within 30 days, in accordance with our Privacy Policy. Organization owners can also delete their organization from Configuration.
Resources
IAM Studio v1.0 — Workflow Management
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